We do our best to ensure that each item is high-quality and a product that we can stand behind, but we understand that sometimes it does not work out. If your product arrives defective, we sent you the wrong item, or it is just not what you expected, no problem! Let us know within 30 days of the ship date and we will gladly provide a refund.
To get a refund started, please follow the instructions below:
Email us your order number, order date, and reason for the return at firstname.lastname@example.org.
Obtain a return authorization number.
Ship your purchase back to us. Please note, in most cases, we are unable to provide a return shipping label.
Your refund will include the price of the item(s) and any taxes, but will not include any original shipping charges (if applicable). Once we receive the merchandise, your refund will be issued within 3-5 business days. Once issued, your refund can take up to 7 business days to reflect on your account statement. Refunds will be processed to the credit card of the initial purchase.